DialCare Physician Access

DialCare Physician Access is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members and their families have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. When medically appropriate, a DialCare doctor may prescribe a short term, non-DEA controlled medication for the member to pick up at the pharmacy of their choice.

Doctors are available 24 hours a day, 365 days a year, allowing members and their families convenient access to quality care from home, work or on the go.

Members' physician consult fee of $40.00 applies to all consults, a savings of $25.00 off of the DialCare regular fee.

When to use DialCare Physician Access:

• For non-emergency medical issues and questions
• During or after normal business hours, nights, weekends and holidays
• If the member lives a significant distance from a primary care doctor
• When a primary care doctor is not available
• When traveling and in need of non-urgent medical care or advice

What conditions can be treated?

• Allergies
• Fever
• Respiratory Infections
• Asthma
• Gout
• Sinus infections
• Bronchitis
• Insect bites
• Skin inflammations
• Cold & flu
• Sore throat
• Digestive issues
• Joint aches & pains
• Sports injuries
• Ear infections
• Rashes
• Urinary tract infections
• And more!

DCCF - 4/30/20

Vision Care

• Members save 20% to 40% off the retail price of eyewear with the EyeMed Vision Care Access Plan D discount program through the Access network. Members are eligible for discounts on exams, eyeglasses and contact lenses from more than 90,000 providers nationwide including independent optometrists, ophthalmologists, opticians and leading optical retailers such as LensCrafters^®, Target Optical^® and most Pearle Vision^® locations*.

*Provider locations are subject to change

EYEM - 1/17/20

Mental Wellness

DialCare Mental Wellness is a program designed to provide safe, secure and private means of seeking mental health assistance from licensed mental health professionals via virtual or telephonic counseling sessions. This unique program offers an app-based interface, connecting members with our mental health professionals not only over the phone, but via video chat as well.

DialCare Mental Wellness mental health professionals can assist members with conditions such as depression, anxiety, grief, relationship problems and more.

Members' mental wellness consult fee of $85.00 applies to all consults, a savings of $10.00 off of the DialCare regular fee.

DialCare Mental Wellness is easy to use:

• Members can schedule an appointment with a counselor from 7 a.m. to 10 p.m. seven days a week.
• DialCare Mental Wellness mental health professionals will reach out via phone or video chat upon request.
• Mental health professional appointments last for 30 minutes.
• Follow-up sessions may be scheduled for the member's convenience.
• Consultations are available in both English and Spanish.

What conditions can DialCare Mental Wellness mental health professionals treat?

• Depression
• Stress
• Eating Disorders
• Addiction
• Relationship problems
• Anxiety
• Grief
• And more

DMCF - 6/8/21

Prescriptions

• Members will save between 15% to 80% on generic drugs and 15% to 25% on brand name drugs at over 60,000 participating pharmacies nationwide including Safeway, CVS, Walgreens and Rite Aid.
• Members have access to an interactive website that allows users to locate the nearest participating pharmacy and accurately check the current cost of drugs, thereby ensuring members always receive the lowest prices and greatest value.

Teledentistry

DialCare Teledentistry provides a comprehensive teledental solution. DialCare Teledentistry offers convenient, robust care through 24/7/365 virtual consultations with licensed dentists via phone or video chat for advice and diagnoses on a wide variety of oral health ailments, urgent care, dental-related questions and second opinions. With DialCare Teledentistry, you can access the care you need on your schedule.

Members' dental consult fee of $40.00 applies to all consults, a savings of $20.00 off of the DialCare regular fee.

DialCare Teledentistry can advise you on the following:

• Oral pain
• Broken, chipped, sensitive or misaligned teeth
• Gum swelling and bleeding
• Sores, lesions, swelling or infections
• Orthodontia needs
• Provide expert second opinions to give peace of mind for oral health diagnoses and treatment options
• Provide clinically appropriate, non-DEA controlled prescriptions when needed
• And much more

When to use DialCare Teledentistry:

• For non-emergency dental issues, questions and concerns
• When you live a significant distance from a dentist
• For second opinions on dental care
• When your primary dentist is unavailable
• When traveling within the U.S. and in need of dental care or guidance
• During or after normal business hours, nights, weekends and holidays
• To avoid unnecessary trips to the E.R.

State availability may vary. Please visit dialcare.com/states for up-to-date information.