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How to Use Your Discount Plan

It's easy to use your discount plan. Once you have joined the plan and received your membership kit, simply follow these directions and start using your membership card immediately! (Some discounts will have specific directions on how to use. Please review your membership kit for details.)

1. Keep your membership card with you at all times so it will be easily accessible to present at provider locations. You must present your membership card at the time of service to receive a discount.
2. To locate and verify participating providers in your area, simply call Member Services at (800) 290-0523. When calling to schedule an appointment, please refer to your membership card for proper network identification when speaking to a participating provider's office.
3. You are responsible for paying the provider the entire discounted fee at the time the service is provided.

If you have any questions about how to use your discount plan, call our Member Services department toll-free (800) 290-0523, Monday through Friday, 7:00 a.m to 7:00 p.m. CT, for prompt and friendly assistance.

How to Use Your Physician Access

Telemedicine gives you 24/7 access to doctors in your state, even on holidays or while you're traveling. You can consult with these doctors for common ailments such as a cold and even more severe ailments such as a rash or the flu without ever having to step foot in a doctor's office.

1. Go online or call the toll-free number to create and register your account.
2. Fill out your medical history. Any dependents over 18 will have their own medical profile and be required to fill out their own medical history. Your medical history is required before you can consult with a doctor.
3. Request a video or telephonic consult either online, over the phone or through the mobile app.

If you have any questions about how to use your Physician Access, call our Member Services department toll-free (855) 335-2255, Monday through Friday, 7:00 a.m to 7:00 p.m. CT, for prompt and friendly assistance.