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No one plans on getting sick or having a medical issue, but when you do, Telemedicine could be just what the doctor ordered. Sign up today and get 24-hour telephone access to licensed physicians who can listen to your concerns, diagnose conditions, answer your questions and even write short-term prescriptions. Avoid unnecessary and costly trips to the doctor's office, emergency room or urgent care center by calling a Telemedicine doctor first.
You can start using your telephone access as soon as you sign up and there are no limits on use. It's that easy!
Pricing Options
| Member only | Member plus one | Member and family | |
|---|---|---|---|
| Monthly* | $9.95 | $14.95 | $16.95 |
| Annual* | $107.46 | $161.46 | $183.06 |
*Plus a one-time, non-refundable processing fee of $20.00.
Products included in this plan:
24-hour nurse line
Carenet's Nurse Line is available 24/7 to assist with members' health concerns. Registered nurses are available to answer general questions, discuss symptoms and provide suggestions on how and when to seek professional treatment.
With nurse triage, members are directed to a facility close to them, saving time and money. Receiving advice from these registered nurses reduces costs, relieves stress and increases productivity.
Carenet's Nurse Line Services include:
- Symptom assessment and phone triage
- Non-urgent care advice
- Drug and medication information
- Condition explanations
Carenet provides deaf and foreign language services through the use of TDD and a language line service. These services can be accessed by members 24/7, including holidays.
Carenet members have access to a pre-recorded health information library consisting of over 1,100 various topics,* including:
| Aging Hearing Arthritis Infectious Disease Bones, Joints & Muscles Mental & Emotional Health Cardiovascular Health Nutrition Cosmetic Surgery Dental Health |
Health Quizzes Allergies Hormonal Disorders Blood & Circulatory Problems Men's Health Cancer Newborn Care Common Illnesses Reconstructive Surgery Pregnancy & Childbirth |
Alcohol Problems HIV/AIDS Back & Neck Problems Medication Brain & Nervous System Neurology Child Health Development Parenting & Family Life Personal Safety Diabetes |
*There are over 600 audio health library topics available in Spanish.
CRNT
Medical information
- eDocAmerica is an online health and wellness service that provides 24/7 unlimited access to physicians, psychologists, pharmacists, dentists, dietitians, fitness trainers, alternative medicine doctors, and eye doctors for routine medical questions and information. Members are able to ask what they want, when they want and always get personal answers.
- Members are able to avoid spending unnecessary time waiting in a doctor's office for routine health issues that could have been easily addressed through a simple online exchange with a medical professional.
- eDocAmerica members will also receive access to a 3D Health Encyclopedia with over 300 topics and conditions, Health Risk Assessments and weekly health tips, delivered straight to the member's email.
EDOC
Travel and medical assistance
Travel Assistance and Emergency Medical Assistance are available through Travel Guard when you are traveling over 100 miles away from home and you are faced with a serious injury or illness, or a travel-related emergency such as lost luggage, passport or wallet; flight rebooking, or pre-trip travel advice on required inoculations.
Emergency Travel Services
- Flight Rebooking assistance
- Lost Passport & Travel Document assistance
- Emergency Cash Transfer assistance
- Lost baggage search; stolen luggage replacement assistanceEmergency Message Relay Coordinate emergency return travel arrangements
**Non-emergency travel booking fees include: $35 per person for domestic tickets, $55 per person for international tickets, $35 per person for tours and cruises, $20 per hotel booked, and $20 per rental car booked.
Limitations & Exclusions:
AIG Travel provides traveler assistance through coordination, negotiation and consultation using an extensive network of worldwide partners. Expenses for goods and services provided by third parties are the responsibility of the traveler.
TGTA - 6/11/14
Telemedicine
DialCare Physician Access is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members and their families have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. When medically appropriate, a DialCare doctor may prescribe a short term, non-DEA controlled medication for the member to pick up at the pharmacy of their choice.
Doctors are available 24 hours a day, 365 days a year, allowing members and their families convenient access to quality care from home, work or on the go.
When to use DialCare Physician Access:
- For non-emergency medical issues and questions
- During or after normal business hours, nights, weekends and holidays
- If the member lives a significant distance from a primary care doctor
- When a primary care doctor is not available
- When traveling and in need of non-urgent medical care or advice
What conditions can be treated?
- Allergies
- Fever
- Respiratory Infections
- Asthma
- Gout
- Sinus infections
- Bronchitis
- Insect bites
- Skin inflammations
- Cold & flu
- Sore throat
- Digestive issues
- Joint aches & pains
- Sports injuries
- Ear infections
- Rashes
- Urinary tract infections
- And more!
DCNC - 1/30/20
Prescription Medicine Discounts
- Members will have access to savings between 15% to 60% off the retail price of generic drugs and 10% to 25% off the retail price of brand name drugs at over 68,000 participating pharmacies nationwide including Safeway, CVS, Duane Reade, Wal-Mart, Target, Walgreens, Rite Aid and many more.
- Members have access to an interactive website that allows users to locate the nearest participating pharmacy and accurately check the current costs of drugs. Even if members have prescription benefits through a Health Insurance carrier, a comparison of costs between the two programs should be performed to determine the most savings.
- By utilizing this powerful tool, members can make educated cost-saving decisions.
UNOA