It is crystal clear your employees will enjoy the savings on eye care they deserve. Careington offers a network of thousands of participating optometrists across the country that are dedicated to helping your employees save on quality eye care. Help your employees save on routine eye exams, frames, lenses and more!

Your employees will love the value, cost-savings and simplicity Careington offers. Employees simply present their membership card to save.

Here's the best part: If you add Careington to your benefits portfolio by January 1, 2015, your rates will be guaranteed for three years!

Our Vision Plan offers members:

Careington also provides access to savings on prescription drugs, telemedicine, wellness programs and more.

 


Frequently Asked Questions

Is this an insurance plan?

No, this is not an insurance plan. Our discount plans provide you with discounted prices on a wide range of vision care services and products; you will pay for services at the discounted price at the time services are received.

How does a discount plan work?

First, you can find participating providers by calling (800) 290-0523. After confirming the provider's continued participation when making an appointment, members just show their membership card at the time of service. Members are responsible for paying all fees directly to the provider.

Can I use my membership when I travel away from home?

Yes, your membership can be used at any participating provider in the United States.

What provider can I go to?

You can find participating providers for the discount plan by calling (800) 290-0523.

How can I get additional membership cards?

If you need additional cards for your household, or have lost your card, please call Member Services at (800) 290-0523. We will be happy to send additional cards to you.

Can I go to a provider that does not participate?

You may go to the provider of your choice; however, you will only receive a discount by going to a participating provider.

If my provider refers me to a specialist who is not in the network, do I still get a discount?

You will only receive a discount by going to a participating provider. You might try printing out a list of participating providers to share with your provider to see if he/she could recommend any of the participating specialist locations.

What if I feel the provider overcharged me?

You can send a copy of your bill and a written letter to the administrator of the plan, Careington International Corporation, Attn: Provider Relations, P.O. Box 2568, Frisco, TX 75034. They will investigate your inquiry, and you will be contacted regarding the findings.

How will my purchase appear on my credit card statement?

Your statement will have a charge from "Careington International" for the purchase amount of your plan.

What if I have a complaint about a provider?

Please submit all issues in writing, including a copy of your bill. You may fax them to (972) 335-3968, or you may mail them to Careington International Corporation, Attention: Member Services, 7400 Gaylord Pkwy, Frisco, Texas, 75034. Call Member Services at (800) 290-0523 for assistance.

Once I select a provider, am I assigned to that provider? How often can I change providers?

Another great feature of the discount plan is your ability to select any provider from the network. You can change providers at any time, and household members can select their own provider. Call Member Services at (800) 290-0523 for help finding participating providers.

What should I say when I call a provider to make sure they participate?

The provider will recognize the name of the network with which they participate, so when you call, it is important to use the name of the correct network.

 

 

How to Use a Discount Plan

It's easy to use your discount plan. Once you join the plan and receive your membership kit, simply follow these steps to start saving today! Some discount plans will have specific directions on how to use the plan, so please review your membership kit for details.

Step 1:

Keep your membership card with you at all times so it will be easily accessible to present at provider locations. You must present your membership card at the time of service to receive a discount.

Step 2:

To locate and verify participating providers in your area, simply call Member Services at (800) 290-0523. When calling to schedule an appointment, please refer to the membership card for proper network identification when speaking to a participating provider's office.

Step 3:

At the time of service, show your membership ID card and receive the discount off the regular-priced fee. It is that easy.

If you have any questions about how to use your discount plan, call our Member Services department toll-free (800) 290-0523, any time between 7 a.m. and 7 p.m. Monday - Friday CST, for prompt and friendly assistance.